This is not the first time we've had a late order. But this time was ridiculous! We had to wait 2 in a half hours for 4 medium pizza's. We Literally live right down the road. We ordered at 1 and it's now 3:32. It's not even busy during this time of day. We still don't have it yet.The is by far the worst experiences I've ever had. Im highly upset. This location is the worst. Will never order again from here and no one else locally should ever.
I have lived in the Shalotte NC area for 8 yrs and have ordered from this Papa John's many times. It takes a lot to cause me to write a bad review but after many times with problems with this establishment I feel I need to.
I'm so mad, upset, and just want to go back in and say some really mean things to the staff that is on duty tonight. My boyfriend and myself drove all the way from Ash to Papa John's in shallotte to get a pizza and he stud there for ten minutes and no one ask him to take his order , two pizza delivery drivers came in while his was waiting to be helped and they came in all happy , laughing and joking with the staff and still no one bothered to take his order so we left very disgusted .. we ended going and buy frozen pizza to take home and cook which is no comparing to Papa John's .. there were four people people behind that counter there's no since in it , I just wonder if they treat him like that how many other customers did you lose tonight.. sincerely,. Pissed off !
Love Papa John's Pizza. Always fresh toppings and always delivered hot. The delivery guys are great as well.
Placed order by phone friendly and helpful customer service. Fast delivery and friendly delivery service. Pizza was hot and delicious.
The last time I ordered will be my last time. I ordered an extra large thin crust pizza with extra cheese and three other toppings. I went on line prior to ordering for a coupon code which has I applied to my order charge. The coupon was honoured and deducted rom my bill..( no problem) When pizza arrived I signed ticket gave the driver my standard 20% tip and thanked her, I took the pizza inside and to my dissgust the pizza was the size of a medium and the toppings I could have put on the palm of my one hand with room to spare. I then called the store and got an appology and told that this is the size of any and all thin crust pizzas????? REALLY.. This is not noted on their online order system. We did eat the MEDIUM PIZZA it somewhat fed us four adults..thank God I had made a large salad. I then was so upset that I went to their website and left my review which was answered in a couple days. Saying pretty much as I stated here. Other than that now I am affraid to order from them because I'm not so sure I'd receive a CLEAN PIZZA. I have a real fear of returning food as I have heard many times what can take place to a reorder. I usually just leave the restaurant and go elsewhere. All in all I feel Papa John's has the best tasting pizza when its made with pride and care. But I don't and won't order from this store again. And that's unfortunate for me as this is the only one. I will have no other option but buy from the grocery and prepare myself ..I can buy 5 DeGiorno for what this one pizza cost me never minding the tip.
On many occasions my order would arrive cold, burnt, the whole pizza or pizzas shoved in a pile on one side of the box in a sloppy pile. All these times I and my family just made the best of it. We have an oven or microwave to reheat. Although with the price and ofcourse the 20% tip I always have given the driver it has become quite a very expensive dinner.
Papa John S Pizza is a US Meal Delivery based in Shallotte, North Carolina. Papa John S Pizza is located at 120 Shallotte Crossing Pkwy Ste 1, Shallotte, NC 28470, USA.
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